PRIVACY POLICY
Effective Date: 20/06/2026 (Updated)
HiveOne ("HiveOne", "we", "our", or "us") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit www.hiveoneco.com, submit an enquiry, request information regarding HiveOne Bespoke, access the HiveOne Archive, or otherwise interact with our website.
HiveOne is the data controller responsible for the collection and processing of personal information described in this Privacy Policy.
By accessing or using this website, you acknowledge that you have read, understood, and accepted the practices described herein.
Information We Collect
The information we collect depends on how you choose to interact with HiveOne.
1. When you contact us, submit an enquiry, or begin a conversation regarding HiveOne Bespoke, we may collect personal information such as your name, email address, telephone number, organisation, country or region, and any additional information you voluntarily choose to share.
2. When you access the HiveOne Archive, we may process your Archive Number to retrieve the corresponding Archive Record. Archive Records display only the information intentionally made available by HiveOne for authenticity verification and provenance purposes. Certain information may be withheld, abbreviated, or partially obscured to protect the privacy of recipients.
Like most websites, we also collect certain technical information automatically, including your IP address, browser type, operating system, device information, pages visited, referral source, and general website usage information. This information helps us maintain the security, functionality, and performance of our website.
HiveOne does not intentionally request sensitive personal information. We ask that you do not provide information relating to your health, religious beliefs, political opinions, biometric information, or other sensitive personal data unless it is reasonably necessary for your enquiry. Where such information is voluntarily provided, it will be processed only for the purpose for which it was submitted and in accordance with applicable law.
How We Collect Information
Information is collected whenever you choose to interact with HiveOne, including when you:
- submit an enquiry;
- contact us directly;
- request information regarding HiveOne Bespoke;
- access the HiveOne Archive;
- subscribe to communications where available; or
- otherwise communicate with us through our website.
Certain technical information is collected automatically through cookies and similar technologies that enable us to improve website functionality, understand visitor interactions, and maintain website security.
Why We Collect Information
We collect personal information only where it is reasonably necessary to operate our website and provide the services you request. This includes responding to enquiries, evaluating Bespoke commissions, administering the HiveOne Archive, improving website performance and visitor experience, maintaining website security, preventing misuse or fraudulent activity, complying with legal obligations, and communicating with individuals who have requested information from us.
We process personal information only where there is an appropriate legal basis for doing so, including where processing is necessary to respond to your request, fulfil contractual or legal obligations, pursue our legitimate business interests, or where you have provided your consent.
HiveOne does not sell personal information or use it for purposes unrelated to those described in this Privacy Policy.
How We Use and Store Information
Information provided to HiveOne is used solely for the purposes for which it was collected. This may include responding to enquiries, preparing Bespoke commissions, maintaining Archive Records, improving website functionality, analysing website performance, protecting against misuse or fraudulent activity, complying with legal obligations, maintaining internal business records, and enhancing the overall visitor experience.
HiveOne maintains appropriate administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction. While we take reasonable precautions to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing Information
HiveOne does not sell, rent, trade, or otherwise commercialise personal information. Where reasonably necessary, information may be shared with carefully selected service providers supporting the operation of our website or business, including website hosting providers, analytics providers, email communication platforms, payment service providers where applicable, and professional advisers. These providers receive only the information necessary to perform their services and are expected to protect it appropriately. We may also disclose information where required by law or where necessary to protect the rights, property, safety, or legitimate interests of HiveOne, our visitors, or others.
If HiveOne undergoes a merger, acquisition, restructuring, investment, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
The HiveOne Archive
The HiveOne Archive preserves the relationship between landscape, harvest, occasion, and recipient through individually recorded Archive Records. Each authenticated HiveOne expression may be accompanied by an Archive Record documenting its landscape of origin, harvest season, presentation details, provenance, and authenticity. The Archive exists to preserve these records while enabling recipients to authenticate their expression.
Archive Records disclose only information intentionally designated by HiveOne for authenticity and provenance purposes. HiveOne reserves the right to restrict, modify, redact, or remove Archive Records where necessary to protect individual privacy, maintain the integrity of the Archive, or comply with legal obligations.
Possession of an Archive Number does not establish ownership of an expression or entitlement to any associated rights. Archive Numbers exist solely to authenticate and preserve records relating to HiveOne expressions.
All Archive Records, accompanying imagery, written content, documentation, trademarks, and associated intellectual property remain the exclusive property of HiveOne unless expressly stated otherwise.
Cookies and Analytics
HiveOne uses cookies and similar technologies to improve website functionality, remember visitor preferences, understand website performance, analyse visitor interactions, and maintain security. Our website may also utilise third-party technologies, including services provided by Wix, Google Analytics, or similar analytics providers. These services may collect information or place cookies in accordance with their own privacy policies, which operate independently of HiveOne.
Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.
Communications
If you contact HiveOne or submit an enquiry, we may communicate with you by email, telephone, or other appropriate means to respond to your enquiry, discuss a Bespoke commission, provide Archive-related assistance, or share information you have specifically requested. Where you have chosen to receive future communications from HiveOne, you may withdraw your consent at any time by following the unsubscribe instructions provided or by contacting us directly.
International Data Transfers
Some of the service providers supporting our website may process or store information outside your country of residence. Where such transfers occur, HiveOne seeks to implement appropriate contractual, organisational, and technical safeguards consistent with applicable data protection laws to protect your personal information.
Your Rights
Subject to applicable law, you may request access to the personal information we hold about you, request corrections to inaccurate information, withdraw consent where processing relies upon consent, request deletion of your personal information where appropriate, object to certain processing activities, or enquire about how your information has been processed.
HiveOne relies upon the accuracy of information voluntarily provided by visitors. Where appropriate, you may request corrections to information that is inaccurate or incomplete. We will make reasonable efforts to respond to such requests in accordance with applicable law.
Data Retention
HiveOne retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, protect our legitimate interests, and maintain the integrity of the HiveOne Archive. Certain Archive Records may be preserved indefinitely as part of the historical HiveOne Archive. Personal information associated with those records will be retained only where appropriate and in accordance with applicable law.
Fraud Prevention and Website Security
HiveOne may monitor website activity and access to the HiveOne Archive to detect, investigate, and prevent fraudulent, abusive, unauthorised, or unlawful use of our website or services. Where necessary, we may suspend or restrict access to protect the integrity, security, and proper functioning of the HiveOne website and Archive.
Automated Decision-Making
HiveOne does not use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
Security Incidents
Should HiveOne become aware of a security incident affecting personal information, we will take reasonable steps to investigate the incident, mitigate its impact, and notify affected individuals or relevant authorities where required under applicable law.
Children's Privacy
HiveOne's website is intended for adults and professional audiences. We do not knowingly collect personal information from children below the age permitted under applicable law. If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete or anonymise it.
Third-Party Websites
Our website may contain links to external websites or services operated by third parties. HiveOne is not responsible for the privacy practices, security, or content of these third-party websites. We encourage visitors to review the privacy policies applicable to any external website they choose to access.
Changes to This Privacy Policy
HiveOne may revise this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or website functionality. The revised version will be published on this page together with its updated Effective Date. Continued use of our website following such changes constitutes acceptance of the revised Privacy Policy.
Contact
If you have any questions regarding this Privacy Policy or wish to exercise your rights concerning your personal information, please contact us.
HiveOne
Email: Partnerships@hiveoneco.com
Website: www.hiveoneco.com
We will make reasonable efforts to respond promptly and in accordance with applicable law.